Legal Documents

The purpose of this Final Report, Final Decision and Order (the “Final Report”) is for the Regulatory Authority of Bermuda (the “Authority”) to: (i) present the Authority’s assessment of the responses to the Service Standards for Generation and Transmission, Distribution & Retail Licensees Consultation Document (the “Consultation Document”) and Preliminary Report, Preliminary Decision and Order for the Indicators for Generation and Transmission, Distribution & Retail Licensee Service Standards (the “Preliminary Report”); and (ii) issue the General Determination (“GD”) to present the service standards (the “Standards”) which measure the performance of electricity sector licensees.