Legal Documents

This Administrative Determination (“AD”) has been prepared by the Regulatory Authority of Bermuda (“the RA”) following the publication of the Regulatory Authority (Service Standards Indicators for Electricity Licensees) General Determination 2019 (“the Service Standards”) dated 4 April 2019. It is intended to list the target levels of performance that the RA expects BELCO to achieve as the sole Transmission, Distribution and Retail (“TD&R”) licensee and as a Bulk Generation (“BG”) licensee.